Field Service Analyst Senior in Richmond, VA at Galapagos, LLC

Date Posted: 11/26/2019

Job Snapshot

Job Description

Position Title:  Field Service Analyst Senior

Work Location: Fort Lee - Petersburg, VA

 

Job Description: 

Must have the ability to perform routine system maintenance and computer system administrative functions.  Has knowledge of, and is capable of using, operating systems and database management systems.  Performs analysis of system operations.  Must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices.  Must be available for assignment to various CONUS/OCONUS sites for extended terms.  A minimum of five (5) years experience in performing similar or related work in the functional area to which assigned is required.   Military experience is highly desirable.  Completion of a U.S. Military Service Non-Commissioned Officer (NCO) or Senior NCO Academy Course and/or Officer Basic or Advanced Course is desirable.

 

Essential Duties and Responsibilities:

(Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

Must have the ability to perform routine system maintenance and computer system administrative functions.  Has knowledge of, and is capable of using, operating systems and database management systems.  Performs analysis of system operations.  Must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices.  Must be available for assignment to various CONUS/OCONUS sites for extended terms.  A minimum of five (5) years experience in performing similar or related work in the functional area to which assigned is required.   Military experience is highly desirable.  Completion of a U.S. Military Service Non-Commissioned Officer (NCO) or Senior NCO Academy Course and/or Officer Basic or Advanced Course is desirable.

 

Job Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Computer Science, Mathematics, or other Engineering or Technical discipline Bachelor’s Degree or Relevant work experience and training may be considered in lieu of a degree.
  • Minimum Years of Relevant Experience: 5 years within the last 8 years.
  • Secret Clearance
  • Must be a U.S. Citizen
  • Must possess and maintain an IT-I level certification IAW AR 25-2 and IAT-II/IAM-II certifications IAW DoD 8570.01-M 

 

Security Clearance:

Position requires a Secret clearance

 

Physical Requirements:

Work may involve sitting or standing for extended periods of time.  Position may require typing and reading from a computer screen.  Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.  May include lifting weigh up to thirty (30) pounds as necessary.  

 

Company Summary:

Founded in 2017 and headquartered in Hawaii, Galapagos Federal Systems, LLC is the latest Small Disadvantaged Business (SDB) to be registered with the Small Business Administration (SBA) under Nā ‘Ōiwi Kāne, a Native Hawaiian Organization (NHO). We provide large organization stability, capability, and over 30+ years of IT management experience in combination with small business flexibility, agility, and customer care. Leveraging the experience and long-standing success of our management team and Nā ‘Ōiwi Kāne, Galapagos Federal Systems, LLC is capable of successfully competing for and executing large business contracts. 

Our success is based largely on our ability to quickly adapt and respond to customer needs, providing not only the technical expertise necessary to deliver essential solutions, but also the mature management and leadership required to support and sustain large initiatives. 

Galapagos Federal Systems, LLC strives to be a role model in business and community; do the right things for our customers and employees; create lasting customer relationships as a partner, not a vendor; and attract and retain a first-class workforce. 

Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time.  The above job description is not all encompassing.  Positions functions and qualifications may vary depending on business needs.

Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.