Printer Technician - Senior in Ogden, UT at KaiHonua

Date Posted: 4/29/2021

Job Snapshot

Job Description

Position Title:  Printer Technician - Senior

Work Location: Hill Air Force Base, UT

Job Summary:

KaiHonua, LLC has an immediate opening for a Printer Technician.  The Printer Technician shall provide printer support services for all printers, multi function devices and other devices on the network. 

Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

Provide CST multi-function printer and desktop printer support to include, but not limited to:

  • Configuration
  • Installation
  • Software/firmware support
  • Preventive maintenance
  • Requirements analysis
  • Performance monitoring
  • User manuals, documentation, and customer education materials
  • Conform and participate with change management, configuration management and security requirements
  • Document all actions taken to resolve problems, including research, analysis troubleshooting, contacts and final resolution using the approved Automated Information System (AIS).
  • Refer unresolved problems to appropriate technical support staff or responsible organization and document the referral in Remedy.
  • Other duties as assigned

 

Job Requirements

Qualifications/Certifications/Education:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Degree in Computer Science, Information Technology, or related work experience (relevant experience - field preferred – and education may be considered in lieu of a degree).
  • 11+ years of demonstrated/practical hands-on experience
  • Must possess and maintain IT Level I certification and IAT Leve II certification: certifications: Security+ or GSEC or SCNP or SSCP
  • Must be a US citizen

Abilities:

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem-solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals

Physical Requirements

Work may involve sitting or standing for extended periods of time.  Position may require typing and reading from a computer screen.  Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.  May include lifting weight up to thirty (30) pounds as necessary.  

Security Clearance

Position may require a DoD Secret security clearance

Company Summary

Headquartered in Hawaii, KaiHonua, LLC is an SBA Certified NHO 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions.  KaiHonua, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."

KaiHonua LLC reserves the right to change or modify job duties and assignments at any time.  The above job description is not all encompassing.  Positions functions and qualifications may vary depending on business needs.

KaiHonua LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.