System Acquisition Specialist Senior v2 in Richmond, VA at KaiHonua

Date Posted: 1/23/2020

Job Snapshot

Job Description

System Acquisition Specialist Senior

Location:  Fort Lee, VA

Job Summary:

KaiHonua, LLC has an immediate opening for a System Acquisition Specialist Senior for a team working on the eFLIPL system.  This position provides direct technical support to computer system users, answers complex and difficult questions to resolve system problems for clients; supports end users in system processes and troubleshooting. Provides desk side support and training for end users. Helps maintain a stable desktop environment with minimal downtime and maximum performance. Provides senior system process support to development team and to junior staff.

Provides functional and empirical analysis related to the design, development, and implementation of software systems, including, but not limited to application software, utility software, development software, and diagnostic software.  Participates in the development of test strategies, devices, and systems.  Solving engineering problems (or managing the solution of engineering problems) in the functional area to which assigned.  Documents steps and procedures for end users and development team.  Supports and maintains user account information.  Familiar with a variety of the system’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Trains site personnel and end users in proper use of the application.

Must possess a broad knowledge of the various functions performed for the organization they work for.  Must be able to work independently.  Coordinate with external organizations.  Brief.  Develop information papers, decision papers, etc.  Must have the knowledge and experience to acquire the necessary resources to execute the organization's business.  Must be familiar with acquisition strategy, policy and regulation. Army Acquisition Corps Level 2 certification in logistics, program management or information technology is highly desired OR recognized industry equivalent professional certification. Other duties as assigned.

 

Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

  • Provides Tier I & II support to users by researching, diagnosing, and resolving application problems.
  • Installs approved software within regular business hours. Prepare software using provided software package utility for deployment.
  • Assist users in identifying service requirements and developing appropriate technical specifications that are consistent with user needs.
  • Provide advice on proper application procedures and processes.
  • Issue, maintain, and delete end-user accounts
  • Provide end user training and guidance.
  • Other duties as assigned

Job Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor’s Degree or equivalent experience.  Four Additional years of applicable experience may be substituted for the degree.
  • 9+ years of relevant experience in the last 15 years.
  • IAT/IAM Certification not required.
  • TIER 2 Federal Investigation level required.

Abilities:

  • Ability to organize, prioritize and meet deadlines
  • Capable of conveying complex information in a simplistic manner
  • Strong critical thinking and problem-solving skills
  • Strong self-starter requiring minimal supervision
  • Able to take proactive measures to prevent problems rather than reactive by nature
  • Strong verbal and written communication to effectively express concepts, plans, and proposals
  • Strong customer service skills

 

Physical Requirements

Work may involve sitting or standing for extended periods of time.  Position may require typing and reading from a computer screen.  Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.  May include lifting weigh up to thirty (30) pounds as necessary.  

  • Must have valid driver’s license
  • Clean driving record
  • Occasional use of company vehicle while on work site

 

Security Clearance:

Position does NOT require an active DoD Secret security clearance

 

Company Summary

Headquartered in Hawaii, KaiHonua, LLC is a SBA Certified NHO 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions.  KaiHonua, LLC is an equal opportunity employer.

Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."

 KaiHonua LLC reserves the right to change or modify job duties and assignments at any time.  The above job description is not all encompassing.  Positions functions and qualifications may vary depending on business needs.

KaiHonua LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.