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Job Requirements of Network Monitor Function SME:
Skills / Experience Required
Network Monitor Function SME Skills/Experience needed:
- Currently hold an active TS/SCI clearance required
- 10 plus years of experience in 24/7 network monitoring, including analyzing dashboards, executing approved procedures, and escalating anomalies that could lead to system failures or network degradation
- 10 plus years of experience using ATLAS or Kobayashi Maru ticketing systems to track, manage, and resolve network-related issues
- Proficiency in performing network connectivity checks to validate failures and identify root causes of connection issues
- Strong background in monitoring network metrics (e.g., congestion, latency, and degradation) to optimize system functionality and reporting findings to 18th SDS
- Experience conducting quarterly workflow analysis to identify inefficiencies, reduce costs, and recommend performance-enhancing measures
- Ability to execute pre-determined contingency plans (e.g., ATLAS runbooks) as directed by the Government to restore critical KM network services
- Experience providing timely notifications to 18th SDS crew commanders or lead operators regarding network degradations and executing pre-determined workflows for internal platform networks
- Proven ability to execute restoration procedures and provide timely updates when network capabilities return to normal performance
Education / Certifications
- High School Diploma
- CompTIA A+, CompTIA Network+, CompTIA Security+ or ITIL (preferred)
- Information Assurance Technical (IAT) Level II
Benefits
- Medical, dental, vision, disability, and life insurance
- Flexible Spending Accounts
- 401(k)
- PTO
- Paid Paternal leave
- Tuition reimbursement
- Paid federal holidays
Security Clearance
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
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Network Monitor Function SME
Job Title: Network Monitor Function SME -5655
Job Location: Vandenberg Space Force – Lompoc, CA. 93437
Job Salary: $88,000 - $96,000
Job Summary
Galapagos Federal Systems LLC is seeking a Network Monitor Function SME to provide 24/7 on-site support for ATLAS networking capabilities, including Secret and TS/SCI connections. This critical role ensures network stability, security, and performance by monitoring operations, troubleshooting issues, and escalating incidents as needed to maintain secure communications.
Success in this role requires expertise in network operations, incident response, and cybersecurity within high-pressure, 24/7 environments. Your ability to safeguard classified networks and optimize performance will be essential to mission success.
This is a unique opportunity to apply your skills in a high-stakes national security environment, ensuring the reliability of critical communications.
Compensation Minimum: $88,000
Compensation Maximum: $96,000
Job Requirements:
Skills / Experience Required
Network Monitor Function SME Skills/Experience needed:
- Currently hold an active TS/SCI clearance required
- 10 plus years of experience in 24/7 network monitoring, including analyzing dashboards, executing approved procedures, and escalating anomalies that could lead to system failures or network degradation
- 10 plus years of experience using ATLAS or Kobayashi Maru ticketing systems to track, manage, and resolve network-related issues
- Proficiency in performing network connectivity checks to validate failures and identify root causes of connection issues
- Strong background in monitoring network metrics (e.g., congestion, latency, and degradation) to optimize system functionality and reporting findings to 18th SDS
- Experience conducting quarterly workflow analysis to identify inefficiencies, reduce costs, and recommend performance-enhancing measures
- Ability to execute pre-determined contingency plans (e.g., ATLAS runbooks) as directed by the Government to restore critical KM network services
- Experience providing timely notifications to 18th SDS crew commanders or lead operators regarding network degradations and executing pre-determined workflows for internal platform networks
- Proven ability to execute restoration procedures and provide timely updates when network capabilities return to normal performance
Education / Certifications
- High School Diploma
- CompTIA A+, CompTIA Network+, CompTIA Security+ or ITIL (preferred)
- Information Assurance Technical (IAT) Level II
Benefits
- Medical, dental, vision, disability, and life insurance
- Flexible Spending Accounts
- 401(k)
- PTO
- Paid Paternal leave
- Tuition reimbursement
- Paid federal holidays
Security Clearance
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.