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Job Requirements of Operations Manager:
- Extensive relevant operational experience including 12 or more years of leadership experience
- Exhibit senior-leadership skills in strategy and taking initiative
- Proven record of leadership in progressive assignments and operational management ability
- Demonstrated strong financial and operating skills
- Demonstrated an open and empowering people management style
- Experience in fast-paced environment and drive success with innovative thinking
- Mentoring/coaching skills to engage direct reports, indirect reports, and peers
- Demonstrate integrity, ethics, sincerity, a winning attitude, high personal standards and respect for others
- Bachelor's Degree
Preferred Qualifications:
- 15 or more years of relevant experience
- MBA
Physical Requirements
Work may involve sitting or standing for extended periods of time.
Position may require typing and reading from a computer screen.
Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.
May include lifting weigh up to thirty (30) pounds as necessary.
Vision abilities required in this job include close vision.
Please note: KFS LLC reserves the right to change or modify job duties and assignments at any time.
The above job description is not all encompassing.
Positions functions and qualifications may vary depending on business needs.
KFS LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally.
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Operations Manager
The Operations Manager will build and operate organizational capabilities needed to deliver business results and sustain high performance. The Operations Manager reports directly to the Managing Director. This role provides hands-on dynamic leadership to the organization and absolute focus on executing KFS’s vision and the business strategy and objectives of the Nā ‘Ōiwi Kāne enterprise. This position is located on-site at our headquarters in Huntsville, AL.
Responsibilities and Expectations:
- Member of the KFS Leadership Team
- Contribute to the development and execution of corporate strategy and planning, using the Entrepreneurial Operating System (EOS)
- Refine and focus on KFS go-to-market: the specific core capabilities and target markets within which KFS does business
- Oversee investment performance, aligned to strategy and plans
- Maintain Positive Culture and High Performing Environment:
- Promote a culture of respect for one another and high-performance that values learning and a commitment to quality
- Hire and reward based on KFS’s values and goals
- Corporate and Financial Management:
- Manage using the EOS
- Set cascading goals and performance metrics to meet/exceed strategic goals
- Support the creation of budgets, ensure budget allocation and expense management
- Ensure that operational activities are executed within allotted budget and timelines
- Support and contribute to ISO certification objectives
- Manage performance compensation program on an annual basis, adjust current structure as needed
- Provide operational direction, leading to superior levels of performance measured by higher utilization, lower operating costs, improved operating margins, and enhanced processes/procedures
- Management and oversight of the Corporate Operations team
- Manage Operations activities and staff
- Ensure implementation of policies, internal controls, standards, and procedures; enhance as required
- Develop and implement plans to improve operational effectiveness that are in alignment with Honu Services policies and process models
- Utilize data and metrics to solve problems and drive business outcomes
- Oversight of the Service Delivery organization
- Provide excellent client service in order to build and maintain strong relationships
- Oversight of delivery functions to ensure delivery execution, customer satisfaction, financial performance
- Ensure alignment / integration of Delivery Account Plans to Capture and Growth targets and activities
- Develop and implement plans to improve Delivery alignment with Honu Services
- Conduct regular operational reviews and audits ensuring highest quality service delivery
- Oversight of the Business Development and Capture organization
- Supervise go-to-market, capture, and growth activities that meet business goals
- Develop and implement a business strategy for optimizing growth as a differentiated provider of services in defined markets
- Reporting and management of BD and Capture costs and return-on-investment
- Ensure contracting strategy to allow for 10 year plus growth and expansion
- Improve ratio of serviceable revenue in defined markets and service offerings
Compensation Minimum: 135,000
Compensation Maximum: 160,000
Job Requirements:
- Extensive relevant operational experience including 12 or more years of leadership experience
- Exhibit senior-leadership skills in strategy and taking initiative
- Proven record of leadership in progressive assignments and operational management ability
- Demonstrated strong financial and operating skills
- Demonstrated an open and empowering people management style
- Experience in fast-paced environment and drive success with innovative thinking
- Mentoring/coaching skills to engage direct reports, indirect reports, and peers
- Demonstrate integrity, ethics, sincerity, a winning attitude, high personal standards and respect for others
- Bachelor's Degree
Preferred Qualifications:
- 15 or more years of relevant experience
- MBA
Physical Requirements
Work may involve sitting or standing for extended periods of time.
Position may require typing and reading from a computer screen.
Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner.
May include lifting weigh up to thirty (30) pounds as necessary.
Vision abilities required in this job include close vision.
Please note: KFS LLC reserves the right to change or modify job duties and assignments at any time.
The above job description is not all encompassing.
Positions functions and qualifications may vary depending on business needs.
KFS LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally.